Eli Yarkoni
Product Designer

GlucoMe Control Tower

Helps clinics to manage diabetes population

Overview

The Control Tower is a web app that enables a clinic to manage its diabetes population. 
It performs continuous monitoring of the clinic’s patient panel to flag patients and adds them to a waiting-for-care queue according to criteria set by the clinic. 

The Control Tower enables quick access to those patients that defined as needing intervention.

My role

As the product designer, I took part in all phases of the product life cycle, from mapping out the problem to delivering final designs. I worked closely with the CEO and the development team.

Design process
GlucoMe Control Tower

Sketches

Before jumping to the computer I like to sketch out my idea on a paper.

This process, allows me to iterate over many design options quickly.

Wireframes

At the start of my design process, I created wireframes for testing out the concept with my team.

GlucoMe Control Tower

Iteration #1

Open events list  

Shows patients waiting for care with alerts displayed,

enabling response to the clinic’s most current and unresolved patient issues. 

After sharing this mockup with our medical director he pointed out that, selection of a patient should be more noticeable to prevent mistakes.

GlucoMe Control Tower
GlucoMe Control Tower

Iteration #2

Open events list

In this iteration phase, I was tried to make emphasize the selected so it becomes more noticeable.

GlucoMe Control Tower
GlucoMe Control Tower

Event details

Displays the details of individual patient events.
Allow viewing contact and demographic details,
adjust alert settings, Communicate, add log note and eventually resolve the events.

GlucoMe Control Tower
GlucoMe Control Tower

Iteration #1

Chat

Allows communicating with the patient by send and receive text messages.
After sharing this mockup with my team I've got feedback that the message text input too narrow and that the send function should be more prominent. 

GlucoMe Control Tower
GlucoMe Control Tower

Iteration #2

Chat

On this one, with the feedback received from the last iteration. 

I was trying to improve the message input area and presented also an idea for message templates that can save time for the user.

GlucoMe Control Tower
GlucoMe Control Tower

Log

Allow view or add records details and notes related to the patient.

GlucoMe Control Tower
GlucoMe Control Tower

Related chats

Display other chats conversations related to the patient.

GlucoMe Control Tower

Resolved event feedback

After click "mark as resolve" or "resolve all" buttons.
Feedback message appears at the bottom of the screen,
the feedback message disappears automatically after a timeout.
The user can also have the ability to perform undo which reopens the event.

GlucoMe Control Tower

Perform actions on an event 

By click on the menu icon, the user can access more actions in relation to an event.